It's 6.30pm on Saturday 5th Jan and I've just taken delivery of the Suzuki Burgman 650. I wanted to drop you a line to say "thank you" for your excellent service and for making the deal so straightforward. I think the bike looks great and I'm really looking forward to riding it once I sort out the insurance, tax etc. Please pass on my thanks to Steve for delivering it and for letting me know when he was arriving... Details like that make all the difference from a customer's perspective.